Need remote support?
Our support portal will allow one of our technical specialists to temporarily access your computer to remotely assist you with an issue or installation. Your computer must be connected to the internet to enable remote assistance.
Full support install
https://898.tv/casit-remote-full
Use the above link to allow full support with CAS IT Support. You will need local Administrator access to install this software. You will also need to uninstall all previous versions of TeamViewer.
Quick support
Use the above link to initiate a quick support host which does not require an install. Use this if one off support is needed
Run the software on your computer and then locate your 9/10 digit ID and Password as shown.
Contact our support specialist by telephone or email to arrange a time for remote assistance.
Supply your 9/10 digit ID and Password to the technician to allow remote assistance.
Download the Remote Support software in the above links, save to your local computer then launch
Our support portal will allow one of our technical specialists to temporarily access your computer to remotely assist you with an issue or installation. Your computer must be connected to the internet to enable remote assistance.
Full support install
https://898.tv/casit-remote-full
Use the above link to allow full support with CAS IT Support. You will need local Administrator access to install this software. You will also need to uninstall all previous versions of TeamViewer.
Quick support
Use the above link to initiate a quick support host which does not require an install. Use this if one off support is needed
Run the software on your computer and then locate your 9/10 digit ID and Password as shown.
Contact our support specialist by telephone or email to arrange a time for remote assistance.
Supply your 9/10 digit ID and Password to the technician to allow remote assistance.
Download the Remote Support software in the above links, save to your local computer then launch
